- Fully paid orders will usually be dispatched within 3 business days. Please note there may be some dispatch delays during periods around sales or holiday periods.
- Orders are dispatched Monday to Friday (Malaysian hours) and not on weekends or public holidays.
- All shipment quotes are based on delivery address and not billing address.
- Your package will be dispatched at your own risk, but we will take special care to ensure your goods are protected.
- For orders using registered post service, we will forward you a tracking number once the parcel has been dispatched to the post office.
- Please take note that all duty and custom taxes, if any, will be borne by the recipient. Customs policies may vary from country to country; kindly contact your local customs office for more information.
- In order to help with the delivery, it is best to provide full contact details including telephone and email address so you can be contacted locally if there are problems.